Política de envío

If your product arrives damaged or there is a shortage:
Please inspect your order upon reception, if you receive a damaged package, please have the delivery driver make note of the damage, and Contact Us immediately to file a damage claim, as we are responsible for filing damage claims with the carrier.  If you receive the wrong item(s) or amount of items, contact us so that we can evaluate the issue and make it right.

Package Shipments

If damage by carrier or concealed damage is detected, please Contact Us immediately to report and start a claim. Please retain any cartons, packages or related data until inspection has been made by the carrier. We are responsible for filing damage claims with the carrier.
We will notify you as to the disposition of the damaged merchandise. Whenever possible, please reuse the original shipping and package materials from the product you received.

Truck Freight Shipments

The customer is responsible for carefully examining all shipments before signing a bill of lading or delivery sheet. The customer must note all damage and shortages when signing. If the customer detects any damage or shortage in the shipment, the damage or shortage must be recorded on the bill of lading or the delivery sheet and the carrier’s driver must sign and acknowledge this record. The customer must retain a copy of the signed bill of lading or delivery sheet and Contact Us immediately to start the claim process. Please DO NOT refuse shipment. This will only delay your receipt of credit or replacement of damaged good.

All orders are processed assuming they will be shipped complete. However, back orders do occur; these items will be shipped as they come into stock.